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| Digital Storage Solutions is pleased to offer web-based support
services to help you get the best results from our solutions. By
utilizing WebEx’s online conferencing tool, we are able to
deliver support directly from our offices, in addition to our traditional
in-person support services. WebEx lets clients view a support desktop
and share their desktop, live and in real-time, to allow for quick
troubleshooting of any issues that you may have. |
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To join a WebEx Support Session, please visit:
 http://dss.webex.com
Before Utilizing our WebEx support services, please ensure that
you’re your PC meets the necessary requirements listed below:
Minimum requirements for
Windows:
- Windows 2000, or XP/Vista
- Microsoft Internet Explorer 5, 6, or Netscape
4.7
- JavaScript and cookies enabled in the browser
- 56K or faster Internet connection
Minimum requirements for
Java Meeting Manager on Windows:
- Microsoft Internet Explorer 5, or Netscape 4.7
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Note
to New WebEx Users:
Please allow about 15 minutes prior to the start of your session for the related
WebEx browser extensions to download. You’ll be asked to type in your name
and email address, as well as the WebEx session password.
If you experience any difficulties with the WebEx session, please
contact the WebEx support team at 1-866-779-3239.
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